Mobile internet, broadband network & calling services down in Jammu & Srinagar amid heavy rainfall

News Desk
3 Min Read

Mobile internet, broadband network and calling services are down in Jammu and Kashmir, officials said on 26 August, citing damage to optical fibres at numerous places.

Technical teams have been sent to identify and resolve the issues, they mentioned. Officials added calls are not going through and mobile internet has ceased functioning across all network service providers due to “fiber cuts at multiple locations”.

‘Multiple Fibre Cuts’
Officials said that BSNL’s fibre and landline services were also disrupted, adding to public inconvenience as mobile phones showed no signal. Telecom operators attributed the outage to “multiple fibre cuts” at several locations, including Jammu, Srinagar, and Shimla. “We are working to restore the network and services as quickly as possible,” they said.

Many users also reported outages on Downdetector, complaining of disruptions in Jio, Vodafone, and Airtel networks. One user on X, tagging authorities, wrote: “Can’t connect with family staying in Jammu and Kashmir. Out of network coverage area. SIMs aren’t working???” Another posted: “Network issue in #Jammu may be restored soon,” while a third said: “Lost contact with my family in Jammu, seems like network connection is down in many parts of the state. Prayers for #Jammu.”


Jammu Kashmir Rains
Chief Minister Omar Abdullah on Tuesday said the situation in several parts of Jammu was “quite serious” after heavy downpour and directed the administration to remain on high alert. He also chaired an emergency meeting to review the flood-like situation in the Jammu division, according to an official spokesperson.

Abdullah told officials, “Relief and restoration works will be carried out strictly as per SDRF norms. However, wherever additional requirements arise beyond these norms, I will personally ensure that further provisions are made available.”

In a post on X, he added: “The situation in many parts of Jammu province is quite serious. I’ll be taking the next available flight from Srinagar to Jammu to personally monitor the developing situation. In the meantime, instructions have been issued to place additional funds at the disposal of the DCs for emergency restoration work and other exigencies.”

Meanwhile, six people were injured after a landslide hit the Mata Vaishno Devi route, forcing suspension of the pilgrimage, officials said.

Jammu has been battered by three consecutive days of heavy rain, leading to widespread disruption across the region. (Agencies)

Share This Article
Leave a Comment

Leave a Reply

Your email address will not be published. Required fields are marked *