IndiGo Airlines on Monday issued a travel advisory in view of low visibility conditions and dense fog prevailing over the national capital, warning that weather conditions could impact flight schedules and inconvenience passengers travelling to and from Delhi.
In a post on social media platform X, IndiGo alerted passengers about the situation and its possible effect on operations. “Travel Advisory… Low visibility and fog over #Delhi will impact flight schedules. We’re keeping a close watch on the weather and doing our best to get you where you need to be, safely and smoothly,” the airline said.
The airline urged travellers to remain vigilant and regularly check their flight status through official channels. Passengers were advised to monitor updates via IndiGo’s website or mobile application, with the airline assuring full support from its ground and customer service teams during the disruption.
“We request you to stay updated on your flight status via our website or app. Be assured, our teams are here to assist you at every step and ensure support. Here’s hoping clearer skies help us serve you better soon, and thank you for your patience and understanding during this challenging time,” the advisory added.
Visibility in Delhi was severely affected on Monday morning as a thick layer of smog and fog enveloped the city, reducing visibility and disrupting air traffic operations at Indira Gandhi International Airport. The conditions raised concerns over delays and rescheduling of flights, especially during early morning hours.
Meanwhile, IndiGo said it has stabilised operations after a recent chaotic period and is operating over 2,050 flights on Monday with minimal cancellations. The airline stated that it has maintained operational stability for five consecutive days, connecting all 138 destinations.
“All our 138 operational destinations are connected, and our on-time performance has been consistently normal as per IndiGo standards. We operated over 2,050 flights with only two cancellations due to technical issues, with all affected customers immediately reaccommodated on alternate flights,” the airline said in a press statement.
Earlier, IndiGo estimated that compensation to affected passengers would exceed Rs 500 crore for flights cancelled within 24 hours of departure during the recent disruption. The airline reiterated its commitment to issuing refunds promptly.
“At this stage, our primary focus through December 2025 is ensuring that all refunds for affected customers are processed efficiently and with utmost urgency. Most have already been completed, and the remaining will reflect shortly,” IndiGo said. (Agencies)
